Our Bluetooth speaker offers up to 30 hours of battery life on a single charge, so you can enjoy music all day and night without recharging.

Actual playtime depends on your volume settings and the type of music you’re playing, for example, bass-heavy tracks at full volume will use more power.

Yes, the PINE Beat is a fully waterproof Bluetooth speaker with an IP67 rating, meaning it’s protected from dust and can be submerged in water for up to 30 minutes. It even floats, making it ideal for the pool, beach, kayaking trips, or any outdoor adventure where you need music without worrying about splashes or spills.

It's the only fully waterproof portable speaker with swappable batteries.

Yes, the PINE Beat Bluetooth speaker includes a 3.5mm aux output, perfect for those who prefer higher-quality wired audio or want to connect the speaker to external devices like home stereos, recording equipment, or larger sound systems. This aux option gives you the flexibility to enjoy music without relying solely on Bluetooth.

Yes, your PINE Beat Bluetooth speaker will arrive with at least 70% battery charge, so it’s ready to use straight out of the box. You can start listening immediately without waiting for a full charge, though we recommend topping it up for the longest possible playtime.

Shipping with a partial charge helps preserve battery health and ensures you can enjoy your music from day one.

Yes, we offer a 30-day return and refund policy for the PINE Beat Bluetooth speaker. You have 30 days from the date of purchase to request a return. For full details, see our Refund Policy page, but here’s a quick overview:

To be eligible for a return the item must be:

• In the same condition that you received it
• Include all original accessories and packaging
• Be in a resalable condition
• Accompanied by your proof of purchase

If your speaker has a defect, this is covered under our warranty rather than the return policy. We want you to shop with confidence, if your purchase isn’t right for you, we’ll help make it right.

To set up and start using your new PINE Beat Bluetooth speaker:

1. Power on the speaker using the circle shaped button.
2. It will automatically go into pairing mode if it's your first time pairing.
3. Connect from your phone, tablet, or laptop via Bluetooth settings.
4. Adjust volume by holding down the arrow up and arrow down buttons.
5. Change track by tapping the arrow up and arrow down buttons.
6. Change light settings by tapping on the sun shaped button until your desired setting.
   
   For a complete walkthrough, including what each button does, how to multi-pair, how to swap the battery, and troubleshooting tips — see our full PINE Beat Bluetooth Speaker User Guide.

First-time pairing

1. Make sure your PINE Beat is on. It will automatically go into pairing mode.
2. On your phone, open Bluetooth settings.
3. Look for PINE Beat and tap to connect.
   You’ll hear a Glacial Ice chime when successfully paired.
   

From now on, it’ll reconnect automatically.

Pair a new device

Hold the Play button for 2 seconds to enter pairing mode. Follow the steps above.

Yes, you can wirelessly pair multiple PINE Beat Bluetooth speakers for immersive or party sound. Using our multi-speaker pairing mode, you can connect two or more speakers via Bluetooth so they play in perfect sync. This is ideal for larger gatherings, outdoor events, or creating a wider soundstage.

For full setup instructions, see our pairing instructions in the PINE Beat User Guide, which includes step-by-step directions for activating pairing mode and linking your speakers.

To charge your portable Bluetooth speaker use the included USB-C charging cable (5V at 2.4A) for best performance.

For faster charging, use a USB-C wall plug rated over 30W.

⚠️ Keep the cable and charging port dry.

1. Open the silicone cover on the rear of the speaker.
2. Plug the USB-C cable into the port until you hear a chime and see the battery LEDs flash in sequence.
   
   A full charge takes around 2.5 hours with a 2.4A input, giving you hours of wireless playtime. For more details and charging safety tips, see our PINE Beat Bluetooth Speaker User Guide.

A full speaker charge takes around 2.5 hours with a 2.4A input, giving you hours of wireless playtime. For more details and charging safety tips, see our PINE Beat Bluetooth Speaker User Guide.

Yes! You can take your portable Bluetooth speaker in checked luggage because the PINE Beat has an easily removable battery.

Simply pack the speaker body in your checked bag and carry the small battery in your cabin bag, in line with airline safety regulations for lithium-ion batteries. This not only makes flying with your speaker compliant, but also frees up that valuable space in your hand luggage for essentials.

Yes, you can cancel your order before dispatch if you haven't received a dispatch notification. Get in touch via the contact form below as soon as possible.

If you have received a dispatch notification you will need to process a return. Please refer to our Refund Policy for more details.

Yes, if your return is not related to a warranty claim shipping charges are applied and you are responsible for shipping back to us.

Refer to our Refund Policy for more details.

It's easy-peasy but you need to let us know beforehand, please refer to our Refund Policy for more details.

You have 30 days from the date of purchase to request a return.

Oh no! That isn't like us, sorry for the mixup, explain the issue in the contact form below and we'll get it sorted asap.

The PINE Beat Bluetooth speaker comes with a 30-month limited warranty covering manufacturing defects and faults under normal use. If your speaker develops an issue within this period, we’ll repair or replace it free of charge. For full terms and how to make a claim, see our PINE Beat Warranty Policy.

Yes, we offer servicing and repair services for the PINE Beat Bluetooth speaker, including accidental damage repairs. While the speaker is built to handle plenty of outdoor adventures, if it ever faces something extreme we can restore it back to all its glory at a fair and transparent price to keep it performing for years. For pricing and process see our PINE Beat Accidental Damage Repair Service.

At POCA Audio, we believe that well-made tech should last and that repair/upgrades should always come before replacement.